FREQUENTLY ASKED QUESTIONS
How do I get an estimate?
Just call or E-mail us. We look forward to discussing your painting project with you, and submitting a timely painting estimate. We also offer a presentation of our work and Material if you required it.
Can I get an estimate over the phone?
There are instances where we can give a firm price over the phone, or without visiting a potential job-site. Small projects like power washing can be done over the phone. Larger projects such as new constructions painting where blueprints with exact dimensions exist can sometimes be done via E-mail. Most projects, including residential painting, require a site visit to ensure a sound estimate.
How long has your company been in business?
Thousand and One Painting Corp. was established in 1997. With the same name and phone number providing quality work to our customers and long term relationships.
What are your specialties?
Our Company specializes in the complete exterior & interior Painting and re-painting of Commercial bldg, residential communities and government jobs. We offer also other services like wall covering (removal and installation), Pressure cleaning, Texture Finishes (Interior & exterior) Calking and waterproofing and many more.
Do you offer guarantee/warranty and for how long?
Our company guarantee/ warranty are to show our assurance that our jobs will last for many years to come, we offer excellent warranties based on labor and materials directly from a manufacturer representative for Exterior Projects.
Example: Sherwin Williams, Benjamin Moore, Potter Paint, PPG Industries, UCI Paints, ICI Paints, Tnemec, Thoro Coat, Sto, Glidden, Behr Paints we offer a minimum of one(5) up to twelve (12) years warranty base on specifications for each job. Once we have finish the job and payment has been made, we will come back and fix any problem you may have related to our work during this period of time.
What brands and materials do you use?
Our company works with the best materials around. We use Sherwin Williams, Benjamin Moore, Potter Paint, PPG Industries, UCI Paints, ICI Paints, Tnemec, Thoro Coat, Glidden, Behr Paints. We can also accommodate any specials materials or paint you may want to use. For example environmentally safe material. Yes we have gone green!
Who will do the work?
We Will Do The Work. We DO NOT Sub-Contract our work. No matter the type of project you have, we are confident that we can find the right coat for you. Our painters are skilled and experienced individuals, trained in professional painting. Our coats are all highly resistant to weather, so you can rest knowing that your building will look good all year round.
Who is your project manager?
A Job Site Supervisor is assigned to oversee your entire painting project from start to finish. Your Job Site Supervisor will keep you informed on the status of the project, answer your questions and address your concerns.
What colors should I use?
It’s your choice; make it any color you like! If there are too many good options to make a choice, call us and a professional staff member can help you with your choices. We also Offer For exterior buildings Re-paints Color Images at no cost to you.
Do I need to prepare the area where the job will be done?
Our Professional painters are happy to prepare the space before beginning any job. We will cover and take all the necessaries precautions to protect the area and property for you. Any special request most be done in advance in order accommodate you.
What are common occurring problems with paint exteriors?
Patterned cracking in the surface of the paint film resembling the scales of an alligator.
- Application of an extremely rigid coating, like an alkyd enamel, over a more flexible coating, like a latex prime.
- Application of a top coat before the undercoat is dry.
- Natural aging of oil-based paints as temperatures fluctuate. The constant expansion and contraction results in a loss of paint film elasticity.
Old paint should be completely removed by scraping and sanding the surface. A heat gun can be used to speed up work on large surfaces, but take care to avoid igniting paint or substrate. The surface should be primed with a high-quality latex or oil-based primer, and then painted with a top-quality exterior latex paint.
The formation of bubbles resulting from localized loss of adhesion and lifting of the paint film from the underlying surface.
- Painting in direct sunlight or on a surface that is too warm, especially when applying a dark-colored solvent-based coating.
- Applying an oil-based or alkyd paint over a damp or wet surface.
- Excess humidity or other moisture escaping from inside through the exterior walls (less likely with latex paints, which allow water vapor to escape without affecting the paint film).
- Exposure of a latex paint film to excessive moisture in the form of dew, high humidity, or rain shortly after the paint has dried, especially if there was inadequate surface preparation.
- Failure to adequately prepare the surface by removing all previous efflorescence.
- Excess moisture escaping through the exterior walls from the inside.
- swelling of wood due to seepage or penetration of rain, humidity and other forms of moisture into the home through un-caulked joints, deteriorated caulk, leaking roof or other areas.
- Excess humidity or other moisture escaping from within the home through the exterior walls (less likely with latex paints, which allow water vapor to escape without affecting the paint film).
- Inadequate surface preparation.
- Use of a lower quality paint that has inadequate adhesion and flexibility characteristics.
- applying latex paint under conditions that hinder good film formation, e.g., on a very hot or cold day; in windy weather.
- applying an oil-based paint over a damp or wet surface.
- Damp areas that receive little or no direct sunlight (walls with a northern exposure and the underside of eaves are particularly vulnerable).
- Use of lower quality paint with an insufficient amount of mildewcide.
- Painting over a substrate or coating on which mildew is present.
- Failure to prime bare wood before painting.
Determine if the blisters go all the way down to the substrate. If they do, the problem may be due to moisture coming from inside. Take steps to remove the source of moisture, if possible. Repair loose caulk and consider installing vents or exhaust fans. If the building has wood siding, install siding vents in areas where blistering has occurred. Remove blisters by scraping and sanding, prime areas where bare wood shows, and repaint.
If the blisters don’t go all the way to the substrate, the blisters may result from painting a warm surface in direct sunlight or exposing the paint film to excessive moisture. Sand, scrape, and then prime any exposed bare wood. Coat with a top-quality acrylic latex exterior paint.
The formation of crusty white salt deposits, leached from mortar or masonry as water passes through it.
If excess moisture is the cause, eliminate the source. You may have to repair the roof, clean your gutters and downspouts, or seal cracks in the masonry using a quality water-based all-acrylic or siliconized acrylic caulk. If moist air is originating inside the building, consider installing vents or exhaust fans, especially in kitchen, bathroom and laundry areas. Remove all efflorescence and loose material from the masonry with a wire brush, power brush or power washer. Apply a masonry sealer and allow it to dry completely; then apply a coat of top-quality exterior paint.
Spontaneous loss of ribbons or sheets of paint due to loss of adhesion. When the surface is coated with a primer and topcoat, or with several coats of paint, the peeling may involve all the coats, some of them, or just the topcoat.
If moist air is originating from inside, consider installing vents (especially in rooms that tend to get humid such as the kitchen, bathroom and laundry room); attic louvers, exhaust fans and dehumidifiers may also help. Remove all loose paint with a scraper or wire brush, sand rough surfaces and prime any bare wood. Repaint with a top-quality acrylic latex paint. It will provide excellent adhesion and allow water vapor to escape without harming the coating.
Brown or black blotches that form on the surface of paint or caulk due to the presence of fungi that feed on the paint film and other organic matter.
First, make sure that the discoloration really is mildew, and not just dirt. Apply a few drops of household bleach to it, wait five minutes, and rinse. If the dark color disappears, the discoloration is probably mildew.
Remove all mildew by scrubbing with a diluted household bleach solution (one part bleach, three parts water). Leave the bleach on the surface for several minutes, and rinse. Thoroughly clean the surface with a detergent solution to remove dirt and other organic material on which mildew can feed. This can be done by hand or with a power washer. Rinse again. When the surface is dry, apply one or two coats of top-quality acrylic latex paint, which contains extra mildewcide and resists mildew better than oil-based or alkyd paints.